Privacy Policy
Our purpose is to help people live more fulfilling and productive lives. We believe it's important that you understand how your information is collected, used, protected and how you can manage it when you engage with us. Our Privacy Policy explains all of this in detail below. By using our products and services or simply engaging with us the terms contained in this Privacy Policy will apply to you.
Capitalised terms in this Privacy Policy are defined in section 16, unless otherwise stated.
We operate an online ADHD and neurodiversity services marketplace raising awareness and serving the community. This Privacy Policy applies to ADHDx Pty Ltd and the ADHDx Group and it is important that you read this Privacy Policy in full to ensure you understand all aspects that apply to you.
If we collect your Personal Information for our own research or business purposes, we do so as a data controller of such information. If we collect it on behalf of a Partner we do so as a data processor for them as the data controller.
We may not collect any information about you at all and it may be anonymous or de-identified, but we may collect different types of information about you depending on how you interact with us and use our products and services. The main types of information (including Personal Information) we may collect includes but is not limited to:
a. If you are a screener participant, subscriber or acquiring services:
| Categories of Personal Information | Description |
|---|---|
| General Data | name, email address and password, nationality, ethnicity, location, gender orientation, and any other Personal Information which may be provided by you in their resume uploaded to our Platforms or otherwise included in the Candidate's Profile on our Platforms. For Candidates applying for a job, depending on the Advertiser, we may collect additional Personal Information from you on behalf of the Advertiser, such as any Personal Information that you may include within a resume, cover letters or in response to role requirement questions or selection criteria. |
| Contact Data | Email address, mobile phone number, other contact number, home address, contact address, billing address, company details (if applicable). Google or Facebook logins or Apple ID (Linked Accounts), company name, business address and billing address; name, email address and phone number of a primary contact (administrator of the Advertiser account). |
| Usage and Device Data | Information on access and site visits, usage patterns, Cookies, pages which you have visited, search and click history on a Platform, personalisation of content on a Platform, IP Address, browser types and forms, referrer page, operating system, date and time stamps and clickstream data retained in log files.This data is automatically collected through use of Cookies that is part of or placed on your browser or on your devices. |
| Location Data | Home address, contact address and/or device location when using a Platform on your device. Your device location is only stored on your device and only if you have given your permission for the application to identify your location. |
b. If you are a site visitor: We may collect your Usage and Device Data, Contact Data and/or Location Data if you engage with us. For example, if you contact us via phone, email or online.
c. If you are a Young User: For Young Users who are under the minimum age provided for under applicable Privacy Laws, you represent and warrant that your parent or legal guardian has been informed of and agreed to this Privacy Policy. Where legally required, you are responsible for obtaining valid consent from your parent or legal guardian before providing us with your Personal Information (Parental Consent). We may ask you to provide us with evidence of the Parental Consent and we reserve the right to delete any Personal Information collected from you if we cannot verify that you have the necessary consent to provide us with your Personal Information and/or use our Platforms. We will not be held liable or responsible where you have failed to obtain Parental Consent.
d. Other categories of Personal Information: We may also collect other Personal Information that you provide through your engagement with us, for example, in connection with surveys or promotions.
In most cases, we do not need to collect your Sensitive Information when you engage with us. You should not disclose any Sensitive Information to us which is not necessary or relevant to disclose. However, there may be some situations where we do collect and handle your Sensitive Information. We will only collect Sensitive Information where:
a. you consent to us collecting and processing your Sensitive Information by voluntarily including such information in the course of your engagement with us; or
b. there is another legal basis permitting us to collect such information.
We collect your Personal Information in a few different ways.
a. Directly from you
We collect your Personal Information directly from you (including but not limited to) when you register and create an account with us, use any of our products and services (including when you communicate with us) or simply visit our Platforms.
b. Indirectly
We may also collect your Personal Information via third parties, for example: When you register and sign in to your account with us via Google, Facebook or Apple.
When you register or sign in using your Google or Facebook login details or Apple ID, you give Google, Facebook or Apple (as applicable) permission to share your data with us, such as your name and email address. If you already have an account registered with the same email address, your existing account will be linked with the login details of your Linked Accounts. When using your Apple ID, you can choose to hide your email address from us and Apple will instead provide us with a random email address which will be linked to your account.
Please be aware that by updating your email address by accessing the 'Settings' section in your account, this will not unlink your account from the login details of your linked account. You can unlink your Google login details in your “Linked Accounts” page of your Google Account. You can unlink your Facebook login details in the “Apps and Websites” settings in your Facebook Account. You can unlink your Apple login details using the “Sign in with Apple” or “Apps Using Apple ID” settings of your Apple ID account settings. If you unlink your Linked Account, we will still hold the Personal Information you shared via the Linked Account when you first registered your account.
We may also collect your Personal Information from government, employer, law enforcement and regulatory authorities where necessary and as required.
c. From your online activities
We use Cookies to collect your Usage and Device Data when you use the Platform and when you interact with our advertisements on third party websites.
We collect Personal Information from you which we have a legal basis to collect and is necessary for the purposes set out below:
a. To provide Users with products and services
| Purposes | Categories of Personal Information and Legal Bases |
|---|---|
| To provide you with products and services
We use your information to provide our products and services, including but not limited; to process transactions with you; to verify you as a Registered User. | Categories of Personal Information General Data Contact Data Background Data Usage and Device Data Third Party Data Location Data Legal Bases Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
| To customise and improve products and services
We use your information to customise and improve our products and services. We may use your information within artificial intelligence and machine learning systems to tailor features and personalise your experience. | Categories of Personal Information General Data Contact Data Background Data Usage and Device Data Location Data Legal Bases Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
| To communicate with you about your use of our products and services and to provide you with technical and other support
We may contact you and provide information relevant to your use of the Platforms, products or services and to provide you with technical and other support.
When we speak to you over the phone, we may record the calls for training, verification and quality assurance purposes. We may also send SMS communications to verify their identity and to keep accounts secure. | Categories of Personal Information General Data Contact Data Usage and Device Data Location Data Legal Bases Legal Obligation Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
b. Marketing and communication purposes
| Purposes | Categories of Personal Information and Legal Bases |
|---|---|
| To market and promote our products and services We use your information to send you marketing and promotional materials for direct marketing purposes including information about our products and features, job placement and related career information, newsletters, survey requests and events we think may be of interest to you. We may communicate with you via a number of different channels (including email/SMS/online/telephone/social media). | Categories of Personal Information General Data Contact Data Background Data Usage and Device Data Location Data Legal Bases Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
| Usage and Device Data We track and monitor your Usage and Device Data to personalise, manage and target display advertisements that may be visible to you. | Categories of Personal Information General Data Contact Data Usage and Device Data Location Data Legal Bases Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
| To conduct market surveys, trials and customer research | Categories of Personal Information General Data Contact Data Usage and Device Data Legal Bases Legal Obligation Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
c. As part of ADHDx's Group's business operations
| Purposes | Categories of Personal Information and Legal Bases |
|---|---|
| For research and development of products and services within the ADHDx Group We use your information to obtain insights about our Users and to help businesses within the ADHDx Group to improve, tailor and develop their products and services (for example, by conducting trials, analytics and customer research, and by using your information within machine learning and artificial intelligence systems). | Categories of Personal Information General Data Contact Data Background Data Usage and Device Data Location Data Legal Bases Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
| To manage and administer our products and services, verify your identity and to ensure the safety and security of our operations We use your information to verify your identity (and any other information you may provide to us), your accounts and activities, to detect, prevent and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activities. | Categories of Personal Information General Data Contact Data Background Data Usage and Device Data Legal Bases Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
| To protect rights of all entities within the ADHDx Group, its assets, other rights and interests and personnel | Categories of Personal Information General Data Contact Data Usage and Device Data Third Party Data Legal Bases Legal Obligation Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
| To protect rights of all entities within the ADHDx Group, its assets, other rights and interests and personnel | Categories of Personal Information General Data Contact Data Usage and Device Data Third Party Data Legal Bases Legal Obligation Legitimate Interest Notification and/or Consent (where required by applicable Privacy Laws) |
| To send you investor information relevant to ADHDx | Categories of Personal Information General Data Contact Data Legal Bases Legitimate Interest Legal Obligation Contractual Obligation Notification and/or Consent (where required by applicable Privacy Laws) |
d. To meet our regulatory, compliance and legal obligations
| Purposes | Categories of Personal Information and Legal Bases |
|---|---|
| To comply with our regulatory, compliance and legal obligations This includes, without limitation, to proceed with a request relevant to your rights regarding our use and handling of your Personal Information and to respond to potential requests for information from different regulatory or law enforcement authorities | Categories of Personal Information General Data Contact Data Background Data Third Party Data Usage and Device Data Legal Bases Legal Obligation Notification and/or Consent (where required by applicable Privacy Laws) |
It is important for us to Process your Personal Information in order to provide our products and services to you. If you do not want your information to be Processed for the purposes set out in this Privacy Policy, you may need to cease using our Platforms, products or services or engaging with us.
You can choose not to share your Personal Information with us. However, if you choose not to provide us with the necessary Personal Information, we may not be able to provide you with some or all of our products or services.
We also require your Personal Information to meet our legal obligations. Where the legal basis for the Processing of your Personal Information is to comply with our legal obligations, a failure by you to provide us with certain Personal Information may cause us and/or you to be in breach of these legal obligations.
We may share your Personal Information in several different ways.
a. ADHDx Group We may share your Personal Information with any entity or business in the ADHDx Group for the purposes set out in this Privacy Policy.
b. Third parties
Service Providers and Partners
We may share your Personal Information with third parties, such as our Service Providers, contractors and Partners from time to time but only for the purposes of: assisting us to deliver the products and services we offer to you; enabling you to access the products or services they offer; or conducting surveys, trials and customer research.
Government authorities
We may share your Personal Information with relevant governmental authorities, law enforcement agencies, regulatory bodies or competent officers which/who have legal authority to request the disclosure of Personal Information. This includes any obligation to comply with court orders or other legal obligations that we may have.
Mergers, acquisitions or restructures
In the event of any merger, acquisition or restructure, we may share your Personal Information with the transferee or successor of any entity within the ADHDx Group, or any prospective purchaser of any business or asset within the ADHDx Group (together with its relevant advisors).
c. Links to third party sites On some Platforms, we may make available links to other websites or mobile applications which are not owned or controlled by us (Third Party Websites). We are not responsible for the privacy practices of those websites. Users are strongly recommended to refer to the privacy policies of Third Party Websites before using them.
We may share your Personal Information outside of your Home Location under the following circumstances:
a. with a Service Provider, Partner or other third party who provides services to us from an overseas location;
b. where your Personal Information is shared with any entity or business in the ADHDx Group for the purposes set out in this Privacy Policy; and
c. where we consider it necessary to comply with any legal or regulatory obligations.
We take reasonable steps to ensure the security of our systems and to protect your Personal Information from misuse, interference and loss as well as unauthorised access, modification or disclosure. Any Personal Information which we hold is stored on secure servers and protected in controlled facilities.
We follow accepted industry standards to protect your Personal Information. However, no method of transmission over the internet, or method of electronic storage, is guaranteed to always be secure. Third parties with whom we share your Personal Information are asked by us to comply with all relevant obligations relating to the use and disclosure of Personal Information that are outlined in applicable Privacy Laws and any other relevant laws. Where you are asked by a third party to provide your information directly to them, the use of your information by these third parties will be governed by their own privacy policies and is not our responsibility or within our control.
You can also play an important role in keeping your Personal Information secure, by maintaining the confidentiality of any password and accounts used on the Platforms. Please notify us immediately if you become aware of any unauthorised use of, or breach of security relating to, your account.
a. IP Addresses
Our web servers gather your Internet Protocol (IP) address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of our Platforms, including the monitoring of the location of our Users.
b. Cookies
We use Cookies to provide Users with a better browsing experience. These Cookies collect details such as preferences and click activity for measurement and for features such as remembering your details for 'Auto Login' (provided you have chosen this option) and remembering your search criteria for the 'My Last Search' function. We use this information for a variety of purposes, including to customise and improve your experience of our services (e.g. by remembering your details if you have selected the 'Auto Login' option on one of our apps), to improve website performance, to analyse, develop and test our services and new functionalities, to make business decisions, aiding in error reporting, to assist with online payments, and to report to our advertisers and business Partners on results achieved through our services. This information may be received from or shared with any entity within the ADHDx Group and our Service Providers and Partners. This is done for the purpose of providing you with improved products and services.
We also use Cookies to tailor display advertisements from any entity within the ADHDx Group, our Partners and Advertisers that appear on our Platforms, Related Platforms or other third party websites and apps (Advertising Locations) to your interests, actions and behaviour on those Advertising Locations (which may be collected through the use of Cookies on those Advertising Locations), your Profile and/or information provided as a user on the Advertising Locations.
Our Partners and Service Providers may place Cookies on some of the pages Users visit on the Platforms. These Cookies are designed to collect non-personal information to analyse Users' interests and searches on our Platforms to help deliver more relevant display advertisements when Users visit our Platforms and other websites. The non-personal information collected by these Cookies may be shared with other third parties for purpose of managing and targeting display advertisements and for market research analysis.
You can limit the use of your information for purposes of targeted display advertising by updating your browser settings to block Cookies or by updating the display advertising settings in the system settings of your mobile device.
If you do not wish to have Cookies active while you browse our Platforms, you may “opt out” by modifying the privacy options in your browser. However, doing so will prevent access to some areas of the Platforms and limit your use of some of our products and services.
c. Our Apps
In addition to the above, where Users access our mobile applications (Our Apps) we use third party software development kits (SDK's) and services which collect information relating to your use of Our Apps, including tracking of app installs and re-engagement. This information is used to tailor and measure display advertisements to install and/or use Our Apps which appear on third party sites/apps and are targeted towards Users' usage preferences.
If you want to opt-out from the collection and usage of information for display advertisement targeting you can do so by disabling tracking permission for the app (Settings > Privacy > Tracking) on your iOS version 14.5+ device, by enabling “Limit Ad Tracking” (Settings > Privacy > Tracking) on your iOS device older than version 14.5 or by enabling the “Opting out of interest-based ads” option (Settings > Privacy > Tracking) on your Android device.
d. Third Party Measurement
To better understand our Users, we utilise third party Service Providers to measure and assess our Platforms' traffic. A Cookie is used to collect the following information on the usage of our Platforms:
The number of page views (or page impressions) that occur on the Platforms;
The number of unique visitors to the Platforms;
How long these unique visitors (on average) spend on the Platforms when they do visit; and
Common entry and exit points into the Platforms.
For visitors of our Platforms, this aggregated information is collated and provided to us to assist in analysing the usage of our Platforms. This information may be connected across different sessions on various devices to our Platforms to provide a more accurate total of the number of users prior to aggregation.
We retain your Personal Information for as long as is necessary to fulfill the purposes for which it was collected and retained as set out in this Privacy Policy or until such time as you request us to delete your Personal Information, after which we will take reasonable steps to delete your Personal Information (if required under applicable Privacy Laws). If you have applied to a job advertisement on our Platforms and therefore provided your Personal Information to Advertisers, you will need to contact those Advertisers directly to request that your information be deleted from the Advertiser's systems. We may retain your Personal Information even after you have requested that it be deleted if retention is reasonably necessary for us to comply with our legitimate interests, legal and regulatory obligations, resolve disputes between Users, prevent and remediate any fraud and/or abuse, store in testing or backup systems (for a period of time) or to enforce this Privacy Policy and/or any of our other Terms and Conditions. Where information is held in testing environments, this information is held in closed and secure environments and the information is only used for the purpose of internal software testing. Information held in backup systems is only held for the purposes of restoring systems in the event of a data loss.
a. General
You can make certain requests in relation to Personal Information that we hold about you. Some of these requests only apply in certain circumstances, as set out in more detail below.
Access: You have the right to ascertain whether we hold Personal Information about you and request access to such Personal Information. Correction/Rectification: You have the right to correct any Personal Information held about you that is inaccurate or incomplete. If you don't know how to do so within the Platform you can correct or update Personal Information by contacting us. Deletion: You can request that we delete your Personal Information held by us within your account by logging in to your account. Alternatively, you can contact us to request that we limit the Processing of or delete your Personal Information, or to withdraw your consent to our Processing of your Personal Information.
When contacting us directly and making a request under this section, we may ask you to provide information to verify your identity before proceeding with the request. Depending on the circumstances and requirements under applicable Privacy Laws, we may not be able to fulfill a particular request from you. We will engage with you where we are unable to fulfill a particular request.
You can also contact us to request access to any additional Personal Information rights that may be available to you under applicable Privacy Laws. We will respond to your request as soon as reasonably practicable, and in accordance with applicable Privacy Laws.
You are responsible for providing accurate, complete, and up-to-date information to us about yourself and any other person whose Personal Information you provide to us and for updating this Personal Information as and when it becomes inaccurate or out-of-date. We reserve the right to disable and/or delete your Profile or certain information included within your Profile at our sole discretion. We may take such steps if for example, information is found or believed to be untrue or being stored for improper purposes.
b. Opt Out/Unsubscribe
You may opt-out of communications from us, as set out in more detail below.
for subscriptions, newsletters, updates and notifications, you can update your preferences within the 'Settings' area of the Platforms; for receiving marketing and promotional messages from us, you can click 'unsubscribe' in the footer of any marketing or promotional email which will link you to a 'Preference Centre' where you can update your email preferences, or by replying 'stop' to an SMS that you receive from us; or you can contact us via the contact details outlined below.
We will comply with any unsubscribe request as soon as reasonably practicable, and in accordance with applicable Privacy Laws.
We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. In some circumstances, depending on the nature of the changes, you will be notified of the changes to this Privacy Policy prior to them taking effect if required to do so under applicable Privacy Laws.
By continuing to use our Platforms, products or services, you agree to any modifications that are made to this Privacy Policy.
If you have any questions or complaints regarding this Privacy Policy or if you wish to contact us regarding our use or handling of your Personal Information, you can do so by contacting us via the below channels. You can also contact us and request a copy of this Privacy Policy in hard copy or in another format that suits your particular needs.
Any privacy complaint received by us will be referred for prompt investigation and a response will be provided to you as soon as possible. If you are still unsatisfied with the resolution of any complaints made, you can seek further redress through your local data protection regulator.
ADHDx Pty Ltd Limited
privacy@adhdx.com.au
| Term | Definition |
|---|---|
| Advertiser | An individual or an entity that posts advertisements on our Platforms. |
| Advertising Locations | Has the meaning given to it in section 11 of this Privacy Policy. |
| Cookies | Cookies, tags, applets, scripts and other similar technologies. |
| EEA | The European Economic Area |
| GDPR | The European General Data Protection Regulation, Regulation (EU) 2016/679. |
| Linked Accounts | Google, Facebook or Apple ID logins. |
| Our Apps | Has the meaning given to it in section 11(c) of this Privacy Policy. |
| Parental Consent | Has the meaning given to it in section 3(c) of this Privacy Policy. |
| Partners | Third parties who work with us to provide us or our Users with services, for example, marketing partners that we work with to advertise and market our products and services, recruitment software providers that integrate with us to provide our services to Advertisers or strategic business partners that we work with to provide ancillary services. |
| Personal Information | Information (including Sensitive Information) that identifies an individual or could reasonably identify an individual, including facts and opinions, whether they are true or not.In certain jurisdictions, the term “Personal Data” is used under applicable Privacy Laws, which means any information relating to an identified person, or a directly or indirectly identifiable individual. References to Personal Information in this Privacy Policy include a reference to Personal Data, where applicable. |
| Personal Data | See definition of Personal Information. |
| Platform(s) | Includes our online websites, mobile websites, applications, products, services, features and software. |
| Privacy Laws | The applicable privacy and data protection laws as may be in force from time to time in a particular jurisdiction which regulates the collection, use, disclosure, storage of and granting of access rights to Personal Information. |
| Process, Processing, or Processed | The collection, use, disclosure, transfer, retention or other processing of Personal Information. |
| ADHDx, we, us, our | Any reference to “ADHDx”, “we”, “us” and “our” includes a reference to any of our businesses. |
| ADHDx Group | ADHDx Pty Ltd and each of its related bodies corporate (as that term is defined in the Australian Corporations Act 2001 (Cth)). |
| Users | a. All Users (excluding Advertisers) who use a Platform or otherwise engage with us under the ADHDx brand via any channel external to the Platform; and b. Advertisers who procure products and/or services from us. |
| Sensitive Information | Certain categories of Personal Information as defined under applicable Privacy Laws (for example, by virtue of Indonesia PDP Law, is acknowledged as Specific Personal Data) that may include information or opinion about an individual's racial or ethnic origin, political opinion or associations, religious beliefs, trade union memberships or associations, sexual orientation, criminal record including any proceedings for any offence committed or alleged to have been committed by such individual (including the disposal or result of such proceedings), health and genetic information, or government-issued identification, provided the information or opinion otherwise meets the definition of Personal Information. |
| Service Providers | Third parties that help us to provide our product and services to you. For example, analytics service providers; cloud system service providers; storage service providers; information technology service providers; marketing and advertising service providers; market research providers; accounting, audit, legal and compliance service providers, and other professional advisers; service providers who provide services in event management, electronic payment service providers, and all other vendors. |
| Terms and Conditions | Any terms of use, terms and conditions and/or other agreed terms (as may be amended from time to time) that you agree to when procuring our products and services. These may include (but are not limited to) our Advertising Terms of Use Product Terms; Company Profiles Terms and Conditions, Terms of Use and Website Terms and Conditions. |
| Third Party Websites | Has the meaning given to it in section 8(d) of this Privacy Policy. |
| Unregistered User or site visitor | Users who: a. use and visit our Platforms but do not register their details with us via the Platforms; or b. engage with us via other channels external to our Platforms, for example, by phone or in person, by direct job application process, as an investor or by participating in any of other events, programs or promotions. |
| Usage and Device Data | Has the meaning given to it in section 3(a) of this Privacy Policy. |
| Users, you, your | Registered Users, Unregistered Users and all other users (as applicable) who otherwise engage with us and/or utilise our products, services or information, unless the context provides that only, Registered Users, Unregistered Users and/or Advertisers are being referred to. |
| Young User | Means any User who is under the minimum age provided for under applicable Privacy Laws. |
If you are a citizen or habitual resident of the applicable jurisdiction described below, the following jurisdiction-specific terms will supplement, and should be read together with, this Privacy Policy. In the event of a conflict between the jurisdiction-specific terms that are relevant to your jurisdiction and the rest of the Privacy Policy, the relevant jurisdiction-specific terms will prevail. European Economic Area (EEA) and the United Kingdom (UK) If you are based in the EEA or the UK, then in addition to what is set out in this Privacy Policy, the following applies to you in accordance with the GDPR or the UK GDPR (as applicable). You may contact us using any of the methods set out in section 15 above to request that we: provide you with a copy of the Personal Information we hold about you in a portable and machine-readable form; or share your Personal Information with a nominated third party.
| Term | Definition |
|---|---|
| Right to access | To request to have access to your Personal Information, or to request to have a copy of such Personal Information, as well as to request disclosure of how your Personal Information has been acquired without your consent. |
| Right to data portability | To obtain your Personal Information in the format which is generally readable or usable with automatic tools or devices from us, and you are also entitled to request that we transmit your Personal Information in such format to another data controller. |
| Right to object | To object to the Processing of your Personal Information, particularly where your Personal Information is Processed for direct marketing purposes. |
| Right of erasure | To request that your Personal Information be deleted, destroyed or de- identified. |
| Right to suspension | To request that the Processing of your Personal Information be suspended. |
| Right to rectification | To request that your Personal Information be updated, completed or rectified. For Registered Users, you may alternatively edit or amend your Personal Information at any time by logging into the ‘Profile' area of our Platforms or adjusting your settings within the ‘Settings' section on the Platforms. |
| Right to withdraw consent | Where the legal basis for the Processing of your Personal Information is consent, you will be entitled to withdraw consent at any time, subject to the conditions and limitations stipulated by the PDPA. Withdrawal of your consent shall not affect the Processing of your Personal Information for which you have lawfully granted consent prior to such withdrawal. |
| Right to lodge complaint | You are entitled to lodge a complaint to the personal data protection supervisory authorities in the event of our non-compliance or violation of the PDPA. Notwithstanding that, we encourage you to first contact us to resolve any issues or concerns. |